Frequently Asked Questions

Your order will be shipped within 5 to 10 business days. When your package has been shipped we will send you a confirmation email.

Currently shipping is only available within Canada.

Niska uses a fair trade model to support the artisans. Every purchase improves the lives of artisans by supporting their craft and providing a fair income.

Online, we accept most credit cards, and PayPal. Cash and debit are accepted for in-person purchases.

All sales are final, once the product is purchased, we will not offer a refund, nor returns/exchanges.

Please contact our office at or 1-800-313-6226 ext 227 within 3 business days.

We are not able to accommodate custom orders.

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So that we may serve you more efficiently, please use the form below.